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Terms of Service

Effective: February 2026 · Last updated: February 23, 2026

Terms of Service Privacy Policy Refund Policy Legal Notice

1. Provider

These Terms of Service ("Terms") govern your use of the website adelvo.io and all software products offered by:

Company

Adelvo Inc.

A Delaware C Corporation, USA

Email: hello@adelvo.io

Support: support@adelvo.io

By accessing our website or using our software, you agree to these Terms. If you do not agree, please do not use our services.

2. Payments & Merchant of Record

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.

When you purchase an Adelvo product, Paddle acts as the authorized reseller. This means:

  • Paddle processes your payment and appears on your credit card or bank statement
  • Paddle handles sales tax / VAT calculation and remittance in your jurisdiction
  • Paddle manages billing support, refunds, and chargebacks
  • You are purchasing the product from Paddle, but the software is licensed to you by Adelvo Inc.

By completing a purchase, you also agree to Paddle's Checkout Buyer Terms.

3. Software Licenses

Each Adelvo software product is licensed, not sold, under its own End User License Agreement (EULA). By downloading, installing, or using any product, you agree to the applicable EULA.

Products

  • Directors Plan — Professional rundown & control software for vMix (macOS & Windows)
  • Volume Balance — Audio compressor browser extension (Chrome, Firefox, Safari)
  • MDE — Mix Desk EQ — Professional audio routing for macOS
  • LLT — Local Live Translator — On-device LLM translation for macOS (Apple Silicon)

Trial Licenses

Trial licenses are provided free of charge for evaluation purposes and may be time-limited or feature-limited. Trial licenses are for personal evaluation only and may not be used in commercial production environments.

License Scope

Unless otherwise stated, a purchased license grants you the right to use the software on the number of devices specified at purchase. Licenses are non-transferable unless explicitly permitted.

4. Intellectual Property

All software, logos, content, documentation, and website materials are the property of Adelvo Inc. and protected by copyright and trademark law.

"Directors Plan", "MDE — Mix Desk EQ", "Volume Balance", "LLT", and "Adelvo" are trademarks of Adelvo Inc.

You may not reproduce, distribute, modify, or create derivative works of our software or content without prior written consent.

5. Acceptable Use

You agree not to:

  • Reverse engineer, decompile, or disassemble our software
  • Circumvent or disable any license verification or copy protection mechanisms
  • Redistribute, sublicense, or resell our software without authorization
  • Use our software for any unlawful purpose
  • Misrepresent your identity when purchasing or registering software

6. Refunds

Since Paddle is the Merchant of Record, refunds are handled by Paddle in accordance with our Refund Policy and Paddle's Checkout Buyer Terms.

Please see our Refund Policy for details on eligibility, process, and timeframes.

7. Warranty Disclaimer

Our software is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that the software will be uninterrupted, error-free, or free of harmful components. You use our software at your own risk.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Adelvo Inc.'s total liability for any claims arising from or related to these Terms or our software shall not exceed the amount you paid for the specific product giving rise to the claim within the twelve (12) months preceding the claim.

In no event shall Adelvo Inc. be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or goodwill.

9. Consumer Rights (EU/EEA)

If you are a consumer residing in the European Union or the European Economic Area, you benefit from mandatory consumer protection laws of your country of residence. Nothing in these Terms affects your statutory consumer rights.

For digital content that is immediately made available, by downloading or otherwise acquiring the product, you consent to immediate performance and acknowledge that you will lose your right of withdrawal once the download has begun.

For EU consumers, online dispute resolution is available at ec.europa.eu/consumers/odr. Adelvo Inc. is not obligated to participate in dispute resolution proceedings before a consumer arbitration board.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to conflict of law principles.

For consumers residing in the EU/EEA, mandatory consumer protection laws of their country of residence shall apply in addition.

11. Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised Terms.

For material changes affecting existing customers, we will provide notice via email or through our website at least 30 days before the changes take effect.

12. Contact

For questions about these Terms of Service, please contact us:

Adelvo Inc.

Email: hello@adelvo.io

Support: support@adelvo.io

Web: https://adelvo.io

© 2026 Adelvo Inc. All rights reserved. · adelvo.io · Terms · Privacy · Refund · Legal Notice